Tag: customer service

  • What does it take to be a good computer tech?

    I have been in the industry for a long time. I have seen great techs and I have seen some really really bad techs. So what does it take to become a good computer tech. You will be surprised by my answer. An analytical mind While having a good memory is helpful, the real key…

  • Total refit of the computer repair shop!

    A Look Back When I first opened MacMason, I expected it to be a solo venture. The idea of needing space for more than one computer tech wasn’t even on my radar. But as fate would have it, the opportunity to acquire Lithgow Tech Services next door came up, and it seemed like the perfect…